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Victim/Witness Advocate

County Of Mendocino
Ukiah, CA Full-time
Posted on May 11, 2019




Victim/Witness Advocate


Primary responsibility is to provide a wide range of direct services to victims, witnesses and their families involved in the criminal justice system; work consists of responsible paraprofessional and administrative duties.

Job Requirements and Minimum Qualifications

All responsibilities may not be performed by all incumbents:
  • Responds in person or by telephone to victim's immediate needs; provides emergency assistance in response to a victim's immediate needs
  • In emergencies, refers or places victims of crimes of domestic violence in a temporary, safe living environment.
  • Contacts victims and provides assistance with financial losses that result from the commission of a crime, including claims with Victims of Crime Program.
  • Refers victims to appropriate agencies for a broad range of services and resources, including medical or therapeutic treatment.
  • Assists law enforcement and District Attorney's Office in interviewing crime victims, providing emotional support and physical resources as necessary.
  • Arranges transportation for victims and witnesses; coordinates their excused absence from employment; arranges lodging and other accommodations.
  • Provides informal peer counseling relating to problems resulting from the crime.
  • Assists in obtaining the return of a victim's property held as evidence.
  • Provides information to victims/witnesses about the criminal justice system; provides information regarding the status and disposition of cases.
  • Provides assistance, escort and support to victims/witnesses for court appearances and interviews.
  • Notifies and informs families and friends of the status and condition of victims of crime.
  • Intercedes on victim's behalf informing creditors of the victim's inability to meet current financial obligations and informing providers of services of the status of the victim's claim with Victims of Crime Compensation Program.
  • Intervenes on behalf of the victims in informing employers of temporary inability to meet employment obligations due to proceedings related to the criminal justice system.
  • Assists with the arrangement of temporary child care while a victim or witness is taking part in the criminal justice process.
  • Provides crime prevention information through brochures, counseling, public presentations and/or referrals to appropriate criminal justice agencies.
  • Provides aid and information to victims and witnesses in completing forms necessary for obtaining temporary or ex-parte restraining orders.
  • Develops a strong liaison with law enforcement and human service agencies to provide effective service to victims.
  • Advocates for victims' rights in contacts with criminal justice representatives, community organizations and/or the public.
  • Notifies witnesses of known cancellation or changes in scheduled court appearances
  • Assists the supervisor with the recruitment and training of program volunteers.
  • Assists a deceased victim's immediate family member with funeral arrangements.
  • Assists with Sexual Assault Response Team coordination, scheduling exams and chairing meetings as needed.
  • Maintains records; prepares memorandums, letters, reports and/or other documents.
  • Reads and reviews crime reports.
  • Serves as Victim/Witness Coordinator in his/her absence.
  • Performs other related duties as assigned.


We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.