Facility and Event Officer - Extra-Help
The current extra-help recruitment is for Facility and Event Officer positions who will be assigned to work at the Veterans Buildings. These positions perform a variety of light duty maintenance and set-up for events hosted at county-owned facilities. Facility and Event Officers provide security and event monitoring to ensure rules and regulations are adhered to during events. Work shifts can occur during days, evenings, or weekends at any one of the Veterans Memorial buildings located in Cotati, Guerneville, Petaluma, and/or Sonoma.
Facility and Event Officers may also perform the following duties:
- Customer service and oversight of facilities during events
- Provide routine custodial services and general maintenance
- Orient building users and guests, including sharing information regarding safety rules, procedures, and regulations
- Enforce rules and regulations, and document incidents
- Coordinate events with customers
- Complete minor emergency maintenance and repairs during events, such as replacement of light bulbs, cleaning drains, boarding up broken windows, or removal of safety hazards
- Limited grounds work such as watering lawns and sweeping parking lots and sidewalks as needed
- Supervise staff involved in the preparation of events held in one or more of the facilities
- Answer customer questions regarding facility use
- Maintain records and prepare facility use and inspection reports
Ideal candidates will have the ability to perform a wide variety of work, good interpersonal and communication skills, and the ability to be flexible and adaptable as each workday is different.
Please note: These positions require possession of a valid Class C driver's license, as they are responsible for driving County vehicles.
Working Conditions: Incumbents perform job duties in uniform and must be willing to work all shifts, including days, evenings, nights, and weekdays, weekends, holidays, and overtime. This position also requires the ability to work outside in all types of weather conditions; interact tactfully and effectively with confrontational members of the public; and respond to stressful and emergency situations.
EXTRA-HELP EMPLOYMENT
Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage.
General Services is currently recruiting for two, intermittent extra-help Facility and Event Officer positions. The Civil Service title for these positions is Parking and Facility Officer. This employment list may also be used to fill future extra-help (intermittent) positions as they occur during the active status of the list. *Salary is negotiable within the established range.
Minimum Qualifications
Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, this would include the ability to read, speak, and write English at a level appropriate for successful job performance and one year of experience in a position involving custodial, general maintenance, parking and/or code enforcement, event and service operations, or security duties.
License: Possession of a valid California Class C driver’s license.
Shift Requirements: Candidates must be willing to work all shifts, including days, evenings, nights, and weekdays, weekends, holidays, and overtime.
Knowledge, Skills, and Abilities
Knowledge of: customer service principles, practices, and methods; basic safety and fire regulations related to operation of County facilities and grounds; occupational safety practices and procedures which relate to custodial and general maintenance of buildings; materials, tools, and equipment used in custodial and general maintenance of buildings and grounds; procedures for the general maintenance and simple repair of equipment; parking regulations; common procedures and methods associated with building and event safety; the use of electronic information equipment and specific systems as used within the department.
Ability to: understand, interpret, explain, and enforce County parking regulations; identify and report parking and traffic problems; to set up and maintain public address and audiovisual equipment; interact tactfully and effectively with others; respond quickly and appropriately in an emergency; read and interpret maps; analyze situations and independently develop an effective course of action; adjust to interruptions, sudden work load changes, and difficult assignments while remaining calm and productive; safely handle tools and equipment used in custodial and general maintenance of buildings and grounds; orient and train others; read and understand labels and markings on supplies and equipment; maintain records and prepare reports; utilize a two-way radio, smartphone, handheld citation device, photo and video equipment, and a computer system; operate a County vehicle; work nights, weekends, and holidays in all weather conditions.
Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.