Home Care Support Specialist
Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, this would include academic coursework in gerontology, social work, sociology, psychology, health and related areas.
Experience: Any combination of experience which would provide an opportunity to acquire the above knowledge and abilities listed. Normally, two years of recent experience in providing or coordinating services for low income, disabled, or elderly individuals would provide this opportunity.
License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities
Working knowledge of: recruitment methods and techniques; principles and techniques of interviewing; techniques of conflict resolution; community resources; in-home care for the elderly and disabled.
Knowledge of: standards of client confidentiality; issues related to the elderly, disabled and those with low incomes.
Ability to: recruit and refer individuals to provide in-home care to the elderly and disabled; conduct orientation and training sessions; assist clients with employment interviews; match providers with caregivers; assist caregivers and clients in resolving conflicts and work related problems; complete necessary documentation and paperwork; work cooperatively and effectively with people from a wide variety of backgrounds including those with marginal job skills and the elderly and disabled; communicate effectively verbally and in writing; understand, interpret and apply program guidelines consistently.
Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.