Sheriff's Office IT Project Coordinator

County Of Sonoma   Santa Rosa, CA   Full-time     Information Services / Technology (IT)
Posted on August 5, 2022
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About the Position

As the IT Project Coordinator in the Sheriff’s Office (link), you will   prioritize and manage  Information Technology projects as well as prepare and review Requests for Proposals (RFP), Service Level Agreements, and other contract exhibits. Additionally, you will:

  • Implement new IT technology and address IT projects needs which may require you to perform IT-related tasks
  • Review vendor and contractor task assignments to ensure project timelines and schedules are being followed
  • Act as a “Technical Lead” to other Information Technology staff when they need assistance or guidance.
  • Create, review, and recommend IT policies, practices, procedures, and documentation for use within the Sonoma County Sheriff’s Office
  • Provide escalation technical support coverage for the Information Technology Unit when needed
  • Represent the Information Technology Unit on various committees and meetings
  • Act as the cyber security “Incident Response Coordinator” for the department

The ideal candidate will have:

  • Significant IT project management experience and/or
  • Substantial experience acting as a technical lead or second tier support technician
  • Experience with RFPs
  • Experience managing vendors

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory.

This employment list may also be used to fill future full-time positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitmentThe Civil Service title of this position is Department Information Systems Coordinator.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

 

Minimum Qualifications

 

Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include:

Education: The equivalent to graduation from a two-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related courses; and

Experience: Three years of progressively responsible experience planning, developing and administering multiple, complex information technology systems and applications and coordinating a variety of information systems activities in a multi-platform environment.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

 

Knowledge, Skills, and Abilities

 


Knowledge of: IT systems components and architecture to plan, develop and administer computers and network systems; policy and planning concepts, methods, and practices; project management methods and concepts; capital investment planning principles and methods; principles of information systems design and the techniques for conducting systems and analysis studies; customer support techniques; basic network principles; commonly used software applications; system performance monitoring; troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operational environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements.

Ability to: plan, organize and coordinate systems design and implementation; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; prepare and update manuals, instructions, and operating procedures; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; troubleshoot post-installation problems; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services.

 

Selection Procedure & Some Helpful Tips When Applying

 

  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.