Technical Programming Analyst

County Of Sonoma   Santa Rosa, CA   Full-time     Information Services / Technology (IT)
Apply Now
Posted on June 26, 2020

 

Reporting to the Engineering Programming Manager, the Technical Programming Analyst will plan, configure, implement, and support Sonoma Water's information systems. This includes analyzing user requirements, identifying and developing business solutions, and consulting management and staff. This position is also responsible for developing, implementing, modifying, and maintaining the major information systems for the Water Agency. The Technical Programming Analyst will also be responsible for collaborative systems analysis, programming analysis, and business process mapping.

Typical duties include: 
  • Collaborating and communicating with customers, peers, and management
  • Gathering technical requirements, systems analysis, system maintenance, and data integration and analysis
  • Database programming, configuration, and maintenance
  • Developing and implementing process and workflow solutions
  • Designing, implementing, and optimizing user interfaces
  • Preparing system documentation, end user instructions, and operational procedures
  • Logging, documenting, and prioritizing routine and project work
The ideal candidate will possess:  
  • Excellent business and systems analysis skills including technical troubleshooting
  • Programming and automation experience
  • Strong customer service experience
  • Strong analytical and good communication skills
  • Experience working with SCADA or industrial control systems is a plus
What We Offer
 
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to a competitive total compensation package*, including:
  • An annual Staff Development/Wellness Benefit allowance up to $1,700 and ongoing education/training opportunities
  • Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
  • Significant portion of health care premiums paid by the County and access to several health plan options
  • County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
  • Retirement fully integrated with Social Security
  • May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
  • Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
About Sonoma Water

Sonoma Water is a special district formed by the California State Legislature in 1949 and is responsible for providing a safe and reliable water supply to its customers in Sonoma and Marin counties. Sonoma Water also maintains 75 miles of flood control channels and provides sanitation services. Employing approximately 230 employees, Sonoma Water consists of six divisions including Engineering and Resource Planning, Environmental Resources, Community and Government Affairs, Water and Wastewater Operations, Maintenance, and Administrative Services. Sonoma Water supports the concept of environmental sustainability, focusing on renewable power sources, and strives to be a leader in its water conservation and fishery restoration programs.
 
Please note: Employees of Sonoma Water are employees of a special district and are not subject to the provisions of the Civil Service Ordinance of the County of Sonoma. The Formal title for this position is Department Information Systems Coordinator.
 
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. This employment list may also be used to fill future positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment.

 

Minimum Qualifications

 

Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include:

Education: The equivalent to graduation from a two-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related courses; and

Experience: Three years of progressively responsible experience planning, developing and administering multiple, complex information technology systems and applications and coordinating a variety of information systems activities in a multi-platform environment.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

 

Knowledge, Skills, and Abilities

 

Knowledge of: IT systems components and architecture to plan, develop and administer computers and network systems; policy and planning concepts, methods, and practices; project management methods and concepts; capital investment planning principles and methods; principles of information systems design and the techniques for conducting systems and analysis studies; customer support techniques; basic network principles; commonly used software applications; system performance monitoring; troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operational environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements.

Ability to: plan, organize and coordinate systems design and implementation; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; prepare and update manuals, instructions, and operating procedures; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; troubleshoot post-installation problems; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services.

 

Selection Procedure & Some Helpful Tips When Applying

 

  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.