Training and Development Analyst II
The Human Resources Department is seeking an analytical and solution-oriented professional to fill one (1) full-time vacancy as a Training and Development Analyst. This vacancy may be filled at either the Training and Development Analyst II, or Training and Development Analyst III level. Note: If you are interested in applying at the III level, you will need to apply to the separate, concurrent recruitment being conducted for that classification.
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to a competitive compensation package* and work culture including:
- Flex work schedule and teleworking options, once trained
- Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- Annual Staff Development/Wellness Benefit allowance up to $1,700 and ongoing education/training opportunities
- Significant portion of health care premiums paid by the County, and access to several health plan options
- Up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
- Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Deferred compensation with eligibility for a matching program
- County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
- Defined retirement benefit plan, fully integrated with Social Security
About the Position
The County of Sonoma Human Resources Department is seeking a solution-oriented training and development professional to join their Workforce Development unit as a Training and Development (T&D) Analyst. The Workforce Development Unit assists the County in training and developing staff through classroom learning opportunities, online courses, certification programs, as well as training for teams, customized training and learning packages for departments, and succession planning efforts to build and sustain a strong talent pool. The position will report to the Workforce Development Manager and will have considerable latitude for independent judgment and action in providing professional services to county departments. The T&D Analyst’s responsibilities include gathering and analyzing training data, drafting reports, and making recommendations; developing RFPs and RFQs for Training and Organizational Development vendor services; working with departments on training requests, developing Statements of Work, and tracking progress; updating and maintaining the Workforce Development website; and supporting the program by responding to customer requests, calls, and emails. In addition, the T&D Analyst will:
- Design, and occasionally deliver, training curricula, in-person and virtually, using a variety of formats and media
- Evaluate and curate online training offerings
- Facilitate and administer new employee orientation program, including scheduling and enrollment
- Support the Workforce Development Manager with county-wide needs assessments, learning program development, training schedules, securing trainers, and tracking budget
- Provide general support for the County’s executive development programs
- Provide administrative support for the County’s Learning Management System
- Update and maintain the Workforce Development website
The ideal candidate will be innovative and creative in thinking and performing tasks, as well as having the following qualifications:
- Some experience with Learning Management Systems and developing e-learning solutions using commercial applications such as Articulate Storyline
- Knowledge in the development of creative and engaging training course materials for adult audiences in a variety of formats and media, including storyboarding
- The ability to gather and analyze a variety of data from multiple perspectives to prepare clear and concise reports and develop sound recommendations
- Solid communication skills and experience presenting training curricula in a business environment
- Proven ability to establish credibility and maintain effective working relationships with a broad range of internal and external contacts and customers across all levels of an organization
- Tact, patience, and openness in challenging and stressful situations
- The ability to think on one's feet, problem-solve, and assess risk with limited information
- Experience working in a fast-paced work environment requiring frequent shifting of competing priorities
- Intermediate to advanced skills in Microsoft Office Suite
- A Bachelor's degree in organizational development, training, adult education, public administration or business administration is highly desired
About the Department
The Human Resources Department has 65 positions and is responsible for managing and administering a variety of programs and services through its' two divisions, Human Resources and Risk Management. The Human Resource Services Division is responsible for workforce development, employee relations, recruitment and classification, employee recognition and commissions, and the human resources management system. The Risk Management/Administration Division is responsible for employee benefits, liability and insurance, workers compensation, disability management, and safety.
Under the guidance and leadership of the Human Resources Director, the Department's Mission is to provide comprehensive human resources and risk management services, leadership, and guidance that supports organizational effectiveness for an outstanding workforce. The department values collaboration, integrity, customer service, creativity, transparency, and work-life balance.
The employment list established by this recruitment may be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur while the list is active. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Human Resources Analyst II.
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits directory.
Minimum Qualifications
Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity.
License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments.
Knowledge, Skills, and Abilities
Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups.