Director of Population Health

Mendocino Community Health Centers   Ukiah, CA   Full-time     Health Care Provider
Posted on January 5, 2023
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Mendocino Community Health Center (MCHC) has an opening for a Director of Population Health to join our team. MCHC provides comprehensive services for the communities of Mendocino and Lake Counties that include primary care, dental, behavioral health, women's services, and specialty care services. There is strong team support and a multidisciplinary team approach to care. The mission of MCHC Health Centers is to provide the highest quality healthcare for everyone in our communities. We ensure that there are no closed doors for those seeking primary health care at MCHC in Lake and Mendocino Counties. 

This role can be hybrid, but does require some onsite. 

This position reports to the Chief Medical Officer

Job Summary:  Oversee quality improvement efforts based upon actionable data and industry best practices. Promote a culture of shared learning, process improvement, and recognition of goals met or exceeded.   Collaborate with internal leaders to identify goals that support the organization's strategic direction. Lead a team of staff whose focus is to improve the health of our community, via assessment tools, analytics, process, and education.  Validate EHR data and work diligently to influence workflows that support accurate data collection.  Actively problem solve and engage as part of the solution in regards to risk mitigation.  Lead the development of new reports, the cataloging of reports, and sharing of dashboard information and survey results.  Seek out opportunities for improved population health strategies, and strive to improve quality of care, patient satisfaction, transparency/awareness of performance related to goals, and opportunities to improve safety.  Work collaboratively to prepare the organization for future changes in healthcare, which impact service delivery/quality and the financial sustainability of the health center. 

The person voted most likely to succeed in this role:  Liked puzzles as a child and math in grade school.  Noticed kids who needed extra support in high school and wanted to help them.  Excelled in statistics in college.  Digs databases, code, and geeks out on excel spreadsheets. Can work well independently and in groups.  Scored high on "influence" in a personality assessment.  If this describes you, in part or in whole, please apply.  

Our Community: MCHC main location is located in Ukiah, CA 1 hour north of Santa Rosa on the 101 Hwy. If making a difference is important to you, you'll gain a strong sense of satisfaction at our health centers. Your expertise and compassion will be very much appreciated by your colleagues who will soon become eager collaborators, and lifelong friends.
 We offer a quality of life that you won't find else-where: Increased job satisfaction, time with family and friends, and the space to explore the personal interests that make your life more complete.



Bachelor’s degree in healthcare, business, data analytics, or related field

Experience in a health care setting; including primary responsibility for leading performance improvement efforts, quality initiatives, and data management/reporting or working with EHR data, case management, patient satisfaction surveys, etc.  


Clinical background/licensure

Certification in Lean Six Sigma or related program

FQHC experience