Medical Assistant

Santa Rosa Community Health Center   Santa Rosa, CA   Full-time     Health Care Provider
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Posted on December 29, 2020

The Medical Assistant functions within the care team by assisting the medical provider, serving as a liaison between the patient and the provider, and performing medical receptionist tasks as needed.

         Duties and Responsibilities:

  • Prepare examination rooms at the beginning and/or end of each day.
  • Prepare patient for examination which may include in-person, electronic or phone contact.
  • Perform patient care procedures and evaluations for which s/he is certified/approved including but not limited to immunization and injections; assisting in minor procedures.
  • Documents all medical information in appropriate fields in EMR; accurately enters immunization information into CAIR registry and EMR.
  • Contact patients to remind them of and confirm appointments.
  • Document and sign all clinical support tasks in the medical chart
  • Check electronic medical record messages and follow up appropriately.
  • Scan documents into electronic medical record.
  • Using computerized electronic medical records performs duties for reception, discharge, scheduling, completing appropriate forms, checking eligibility, and enrolling patients in appropriate insurance and drug assistance programs.
  • May provide health education to patients.
  • Participate in quality assurance activities to monitor and improve patient care quality.
  • Meets customer service standards.
  • Follows all SRCH policies & procedures.
  • Participates in ongoing training.
  • Other duties as assigned.


  • High School diploma or GED preferred.
  • Graduation from a medical assistant program with appropriate certification.
  • Completion of a medical assistant externship required.
  • Current CPR certification.
  • Certified Medical Assistant by State of California through certification examination.  Certification must be maintained.  Proof of current certification must be provided for personnel records.


  • One year medical assistant experience preferred.
  • Experience with electronic medical records preferred.

        Knowledge and Skills:

  • Demonstrated proficiency with all tasks on the most current MA competency list.
  • Fluency in English and Spanish (speak, read and write) required.
  • Demonstrated computer/keyboard proficiency and Experience with Microsoft Office applications including Outlook, Word, Excel and PowerPoint as evaluated by skills testing.
  • Demonstrates knowledge of compliance issues within the community clinic environment.
  • Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
  • Complies with HIPAA policies.
  • Strong interpersonal skills.  Ability to be sensitive with persons of various social, cultural, economic and educational backgrounds.
  • Ability to work in a fast-paced environment.
  • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Ability to work flexible hours.
  • Good judgment, problem solving and decision-making skills.

      Physical Requirements:  

        While performing the duties of this job, this position is frequently required to do the following: 

  • Use standard office equipment and access, input, and retrieve information from a computer.   Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. 
  • Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. 
  • Give and follow verbal and written instructions with attention to detail and accuracy. 
  • Perform complex mental functions; collect, interpret, and/or analyze complex data and information. 
  • Vision: see details of objects at close range.
  • Coordinate multiple tasks simultaneously. 
  • Reach forward, up, down, and to the side
  • Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
  • Lift up to 30 pounds.